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THE SENIOR SOURCE Nursing Home Ombudsman/Assisted Living Facility Project


Service Description

Services that identify, investigate, and resolve complaints that are made by, or on behalf of, residents of nursing facilities and assisted living facilities, and which relate to action, inaction, or decisions that may adversely affect the health, safety, welfare, or rights of the residents, providers, or representatives of providers, of long-term care services, public agencies, or health and social service agencies.

The project will also conduct Money Follows the Person Demonstration activities under the guidelines set-forth by the Texas Department of Aging and Disability Services.

Special RFP Requirements:

  • Provide a count of nursing homes and assisted living facilities requiring coverage by the program.
(1,000 character maximum)

  • Provide an overview of the coverage plan for facilities within the program’s purview, including any changes in coverage necessitated by budget reductions, increasing facility count or other relevant factors, if any.

Overview of the Coverage Plan

Service Category: Ombudsman

Unit of Service: N/A

Texas Administrative Code(s): Rules
Title 40, Part 1